PBB Internet Banking Corporate
Empower your business with secure, efficient, and flexible online banking solutions. Manage accounts process payments, and handle financial needs anytime. anywhere.
Grow your Business with us!
PBB Internet Banking Corporate is a comprehensive digital banking platform designed for corporate clients. It allows your authorized users to securely access your corporate bank accounts and perform services such as payroll processing, bill payments, and fund transfers.
Account Services
Gain complete visibility over your business finances. View account balances, loans, and term deposits in one place. Download statements, manage account nicknames, track service requests, approve pending activities, and securely manage cheque transactions including ordering, inquiry, and stop‑payment instructions.
Payments
Transfer funds instantly between accounts, other PBB accounts, or to other banks via InstaPay or PESONet. Manage payroll and bulk transfers with Excel uploads, create reusable templates, pay bills, and issue manager's cheques with real-time tracking and status updates.
Other Features
Apply for corporate loans, request new accounts, and communicate directly with the bank via the in-platform mailbox. Stay informed with alerts and notifications, and personalize your corporate profile by updating your account settings.
Profile Setting
Secure your corporate account with password updates, manage transaction alerts, and communicate securely with the bank for assistance. Customize alerts to stay on top of important account activities and ensure compliance with internal controls.
Fees & Charges
View detailed information on applicable fees and charges for our products and services.
| Transaction Type | Fees | Limit |
| Transfer to Other Bank Account | ||
| Instapay | PHP 15.00 | PHP 50,000 / Transaction |
| PesoNet | PHP 25.00 | PHP 1,000,000 / Day |
| Stop Order Request | PHP 200.00 | 1 Request / Day |
| Checkbook Request | PHP 500.00 | 100 Checkbook / Day |
| Manager's Check | PHP 50.00 | No Limit |
Frequently Asked Questions
Registration
How do I/we enroll our company in PBB Internet Banking Corporate facility?
You or your authorized officer/s can accomplish the PBB Internet Banking Corporate enrollment form. Please visit your maintaining branch to obtain a copy and receive further assistance.
Aside from the enrollment form, what others document do I need to submit?
You will need to submit a Board Resolution designating the officer/employee to who will fill out and sign the enrollment form.
How do I make changes in the enrollment after activation of the company’s PBB Internet Banking account?
You must fill up the Post Enrollment Change Request Form (PECRF). Please visit your maintaining branch to get a copy of the said form.
Which browser should a maker/authorizer use when accessing PBB Internet Banking Corporate and what version of Windows?
For best results, a user must access PBB Internet Banking Corporate through the browser Microsoft Edge using computer or laptop. These devices must have Windows 10 or a higher version.
One of the users cannot initiate a domestic fund transfer even though the company has designated him as a maker for the said transaction. Why is this so?
Please check the transaction amount against the transaction limit that has been set for the said user. If the former is greater than his transaction limit, the said transaction will be declined. You will have to check the company’s enrollment form submitted to the Branch.
What transactions can I do with the PBB Internet Banking Corporate?
The following are some of the transactions that you can do:
- Account Services (Account Summary, Loans Summary, Term Deposit Summary)
- Cheque Book Request
- Cheque Inquiry
- Stop Cheque Request
- Term Deposit Request
- Account Statement
- Own PBB Account (Fund transfer to your own account/s)
- Transfer within Bank (Fund transfer to a third-party account in PBB)
- Domestic Fund Transfer (Fund transfer to an account in another local Bank)
- Bulk File Upload
- Payroll Services
- Bills Payment (“Bill Payment” for utility services, telecoms, credit cards, loan amortizations, and more)
- Request for Manager’s Cheque
Service Request
- Open New Account
- Request a New Loan
*We shall update you on new PBB Internet Banking Corporate features and/or changes via SMS, email, and the PBB corporate website.
Will the user be able to view the company’s account statement?
Yes. The User will be able to view the company’s account statement covering transactions done in the last 90 days.
ID, Username & Password
What is the Corporate ID?
Your Corporate ID is your Group Customer Information File (GCIF) number, which will be sent to the email addresses of your designated users. The company’s PBB Internet Banking Corporate users will use only ONE Corporate ID. Before your corporate users login for the first time, make sure that all users know your Corporate ID/GCIF as you and your users will be asked to enter this in the Corporate ID field. If you have forgotten your Corporate ID, you may inquire with the other users enrolled in your PBB Internet Banking Corporate, or check the email message sent to you and your users.
How does a user nominate their password?
Below are the steps:
- After the Bank has enrolled your company’s accounts in PBB Internet Banking Corporate, your authorized users will receive an SMS message containing their temporary passwords and an email message containing their Corporate and user ID.
- Upon receipt of his temporary password, the company’s authorized user must login and change his temporary password.
What should a user do if they forget their username?
A user can retrieve their username by referring to the enrollment form that was submitted to PBB. A user may also check the email message sent by the Bank.
How do I reset my password?
Click “Forgot Password” on the login pad. Then follow the instructions.
What happens if a user enters the wrong username or password?
The User ID account will be locked after three (3) consecutive incorrect log-in attempts.
What does a user need to do when their account is locked?
The user must fill-out the Post Enrollment Change Request (PECRF) and have it signed by the company’s authorized signatory. Then the user must submit the document to any of the user’s maintaining branch. Process would take 1-2 business day(s) for the temporary password to be sent to the user’s registered SMS number.
Does the temporary password have an expiry?
No. The temporary password does not expire. You must advise your users that they should immediately change the temporary password and nominate a new one.
Does the nominated password have an expiry?
Yes. Your nominated password expires in 60 days. You will receive an alert that your password will expire in X days. You must change your password by clicking by clicking “Forgot Password”.
What happens if a login session is left idle or inactive for a long time?
If the session is left idle or inactive for ten (10) minutes, the user will receive a prompt that the session will be closed by the system for security reasons. The user will be asked if they want to extend the said session.
Deposit Account Enrollment
What types of accounts can be viewed and/or accessed via PBB Internet Banking Corporate?
A user will be able to view and access the company’s deposit account/s (savings, checking, and term deposit), or loan account/s. A user will also be able to view a dormant account.
Why can't a user view or access an account in PBB Internet Banking Corporate?
You will need to check if the company’s authorized signatory you has previously un-enrolled the said account/s, or if the said account is closed. Also, you may check if you are entitled to view or access the said account/s. Please check the enrollment form that was submitted to your branch.
Can a user delete or remove an account that was previously enrolled in PBB Internet Banking Corporate?
No. A user cannot delete or remove an account that was previously enrolled in PBB Internet Banking Corporate. Only the authorized signatory can remove an account from PBB Internet Banking Corporate by accomplishing the Post Enrollment Change Request Form (PECRF).
Will a user be able to view a dormant account?
Yes. However, the user cannot transact on the said dormant account. The said dormant account will have to be reactivated should the corporate client wish to transact using the said account. Reactivation of a dormant account shall be done in the branch.
Account Opening
What types of PBB deposit accounts can a user open via PBB Internet Banking Corporate?
A user can open a term deposit provided that the source of funding is enrolled in the PBB Internet Banking Corporate and the said user has access to the Term Deposit Account Opening module and to the source of funding. They can also initiate account opening service request for checking or savings account which will be subject for approval by the client’s preferred branch.
If a user opens a new account, will it be enrolled in PBB Internet Banking Corporate?
Yes. When you open an account over-the-counter or through PBB Internet Banking Corporate, you will be able to access your new account online upon accomplishment of Post Enrollment Change Request Form by any of the company’s authorized signatories.
Will a user be able to transact using the company’s newly opened TD or current/savings accounts?
Yes. After the submission of Post Enrollment Change Request Form, you may check if the newly opened current or savings account is already enrolled in your PBB Internet Banking Corporate.
Fund Transfer (InstaPay/PESONet)
In sending/transferring funds, if a user enters the wrong account number of the beneficiary, how can the funds be recovered?
Before transferring funds, the users must ensure that they enter the correct account number. Otherwise, the funds will be credited to the unintended beneficiary of the money. We can only provide advice as to ways of recovering the funds.
Can a user transfer any amount using InstaPay/PESONet?
The minimum and maximum amounts per InstaPay fund transfer transaction is Php1.00 and Php 50,000 respectively. The minimum amount for PESONet fund transfer transaction is Php 1.00. The maximum amount per fund transfer transaction is Php 1,000,000.00. The aggregate daily limit (combined limit for InstaPay/PESONet) is Php 1,000,000.00.
The User needs to initiate a one-time domestic fund transfer (DFT) to a beneficiary. Do they need to ADD BENEFICIARY?
Yes. The User needs to click ADD BENEFICIARY before proceeding with the DFT transaction.
Can the User delete a beneficiary from the BENEFICIARIES list?
Yes. The User can delete a beneficiary’s name from “Beneficiaries” under “Quick Pay”.
Can a user request for an increase/decrease in the daily fund transfer transaction limit?
Yes, the company can request for an increase/decrease in your daily fund transfer transaction limit by accomplishing the Post Enrollment Change Request Form (PECRF) which is available in any PBB Branch.
Can a user do fund transfer transactions even from outside the Philippines?
Yes, a user can access the company’s enrolled accounts and do fund transfer transactions via InstaPay or PESONet anywhere as long as they have internet access and they have with them the device with the SIM number registered with PBB Internet Banking Corporate. User may be charged with applicable Telco fees.
Can a user cancel a scheduled fund transfer transaction?
Yes, there is a “Cancel” button for scheduled fund transfer transaction. You can also edit the details of a scheduled fund transfer transaction.
When a Maker initiates a financial transaction, such as fund transfer, will the Authorizer receive a text notification or SMS?
Yes. For the Authorizer/Approver to receive an SMS notifying him that a transaction is waiting for an approval, he must enable SMS notification under Profile Setting.
When a financial transaction has been processed successfully/unsuccessfully, will the Authorizer receive a text notification or SMS?
Yes
Bills Payment
Does ‘Bill Payment’ happen real-time?
For Bill Payment, the posting date of payment depends on the biller. You may contact your biller directly and inquire on the posting date of your payment.
How will a user know if a biller is in PBB Internet Banking Corporate?
Under “Payments”, click “Data Maintenance”, click “Biller Registration”, click “Category”, then “Service Provider” to view the list of billers that you can pay from any of your enrolled accounts.
How does a user enroll the company’s subscriber/customer account number for Meralco or other billers?
Under “Payments”, click “Data Maintenance”, click “Biller Registration”, click “Category”, then “Service Provider” to view the list of billers that you can pay from any of your enrolled accounts. Select the biller then fill-out the screen fields
Does a user need to enroll the biller each time I need to pay my bill?
No. Once a biller is registered, the user can pay the bill to the said biller any time.
Loans
Can a user also view the corporate loan account/s?
Yes, a user can view details (outstanding balance, loan statement, among other details) of the loan account/s.
Can my company apply for a new loan through PBB Internet Banking Corporate?
Yes, your company can apply for a loan by clicking “Request a New Loan” and filling out the fields.
How will the client know if a loan application has been approved?
Upon submission of your application online, you will be updated via the “Other Request Summary” under “Account Services”. You will also be contacted by a PBB account officer for additional details, and/or for an update on your loan application.
Security
What is Phishing?
Phishing shall refer to the use of electronic communications such as e-mail to masquerade with trusted identity to capture sensitive information to gain access to accounts. It involves tricking customers into giving sensitive information through fraudulent emails or websites (source: BSP MORB)
If a user suspects that their Password has been compromised or an unauthorized transaction has been done on one of the corporate account/s, what should the user do?
The user must change or reset their password immediately.
What should the user do if they suddenly receive an OTP without logging in to their account?
We suggest that the user do the following:
- Change password immediately
- Report to your branch (during business hours) or call our customer service hotline (8363-3000).
- Remember not to share the OTP with anyone
What are the security features of the PBB Internet Banking Corporate banking facility?
The PBB Internet Banking Corporate banking facility adheres to security standards and industry practices pertaining to security protocols. The Bank also adopts multi-layered security requirements for its online banking channels.